Peoplecall International Sales

Peoplecall in Hispanoamerica

2007-11-02T14:49:00.000-07:00

Four years ago, 2003, arounf this month, we took the decision to make a big effort in the international market, I was the person to drive it. Due to the language and cultural afinities I started by Hispanoamerica, we had some contacts finding some partners and we started, after 4 years we see that our effort has been directed to other areas, as you can deduct from my posts, and it is the time to have some thoughts for the origin of our international activity.

Today we have presence in several countries, but actual presence only in two, Bolivia and Colombia, and we would like to reinforce this presence in both countries, where we are sure we have a lot of room to grow, we will support our partners in both places. In parallel we will work to make a good evolution in other places where we have good partners, like Costa Rica, and we will be present sooner in big countries where we are not, like Brazil. We will work very hard to make this area as important as others are inside Peoplecall.

We are sure we will have the support of our partners to have the same market share as we have in other parts of the globe.

The International Enviroment

2007-10-29T14:47:00.000-07:00

Hello Every Body,

After several post, allways speaking about our evolution, strategy,................., today I will take the opportunity to speak about the rest of the companies, the competitive enviroment and how we will adapt ourselves to the situation.

First of all, under the umbrella of Ip Telephony there are several models that we can clasify in four, first the people providing basic telephony, together with the Internet access provider, like Vonage, their main offer is based in a monthly fee, covering the calls to some destiantions. The second one, the offer to corporations and enterprises, they do a global solution, in many cases doing hosting of the application, drived by the big telcos, like AT&T, BT,Telefonica,....., the third one for domestic users, based in PC with an application to use in comunities, like Skype and the forth one, providing low cost international calls, focussed in places where the international telephony is very expensive, like Net2Phone, Deltathree, Mediaring and of course Peoplecall.

Apart of the second family, where the big telcos provide a solution in their global offer, and to get figures is almost impossible, it is in the global revenues of the company. I will speak about the rest, and I will focuss my words in the last group where we are.

The first group, Vonage is the best welknown, if we think in their model, the last quarter that they publish figures is Q1/07, where they have losses from operation 72Musd, the cumulative losses with more tahn 800Musd, from me the figures are out of my understanding, and the first thought that I have, the model is profitable around the time?, they will recover the big amount of money invested in the company?

About the third group, I can not add any thing new, taking into account the last news about Skype/eBay.

If we put our focuss in our group, and we see the last information provided by the companies, the enviroment is as follow:

- Net2Phone, after the merge with IDT we can not get figures, but he last ones where really bad.
- Mediaring, in the first half of 2007, they got losses of 2Musd and they have cumulative losses of more than 150Musd
- Deltathree, they got losses of close to 3Musd, and cumulative losses more than 70Musd

After seeing this enviroment, it is difficult to think that this market, Ip Telephony could provide profits, in other hand Peoplecall is profitable, why?:

- We are a small company, totally focussed in our market segment, providing the service totally oriented to the needs , and beeing as close as possible to the customer.
- We are based in a partner relationship, based in the loyalty in the relation
- This market segment is for other model of company not based in the stock exchange uses, changing the strategy depending of the value of the share.
- We are totally adapted to the revenues that we have, it means that we don´t fly speaking about the future we live with the reality of the moment.

We are sure that we have a long future in this market: "keeping small to be big". Spending our cash in application, infrastructure and sales activity close to the customers needs and not following other external request.

I am sure that we will get the support of our partners, customers and providers to achive this long future.

Thanks again for all people involved in Peoplecall activity

Gitex: Dubai 2007

2007-10-16T10:33:00.000-07:00

This is the first time that Peoplecall is going to the international fair of technology that each year is being in Dubai, our goal going there is to open the company to the arabic speaking countries, mainly located in middle east. We were in the Spanish booth organized by ICEX/Secartys, the spanish international commerce entity.

Moammar, the responsible of Peoplecall for this market, was attending the stand, to be sure that we were doing a good support to our visitors, providing the actual strategy of the company and in his case speaking arabic.

In the picture he is explainning the product and the tools of Peoplecall to a visitor from Saudi Arabia.

I was attending the fair as well, and in the picture I am trying to convince about our product portafolio to a visitor from the Emirates, I should say that I didn´t success

During the 5 days of the fair we had visitors from many countries, of middle east, Africa and some countries of Asia, like India, Pakistan and Iran, in some of them we are doing business now and in the rest we are working to do it.

Moammar and myself have a good time there, working pretty hard, but satisfied about the results and the acceptance of the company.

Our Presence in Equatorial Guinea

2007-10-15T06:52:00.000-07:00

Since the beginning of this year we have been working actively in this country, Equatorial Guinea, with a very good growth month by month and the most important with two friends, Cherif and Ferdinad, they are so involved in Peoplecall that the image of the company is present in every callshop, as you can see in the pictures, in Equatorial Guinea the official language is spanish and "Cabina Telefónica" is Callshop.

The image and our brand is present in every where, in the cabinets in the outside advertisments, we are working very hard, together with our partners there, in order to be a sinonimous of quality of the service, and we are sure that sooner we will be the leader by far in the callshop telephony.

As they are managing services over internet Cafés, they have added the image and colours to the program to inform the user of the computer about the time.

From Peoplecall we appreciate a lot the effort and good results to Cherif and Ferdinand, and we are sure that together we have a great future.

Congratulatiosn Peoplecall- Equatorial Guinea

Spain and West Africa Meeting

2007-10-12T08:37:00.000-07:00

Peoplecall will participate in the intercompany meeting in Dakar, this meeting is oriented to deveop the business of Spain in that area, and will participate companies of eight countries apart of Spain:

- Mauritania
- Guinea Conakry
- Senegal
- Burkina Faso
- Gambia
- Mali
- Guinea Bissau
- Cabo Verde

For Peoplecall is a good oportunity to meet possible partners in this strategic area inside development of our international business and to see the possibility to select new agents, this meeting will be celebrate 21,22 and 23rd of November in Dakar, we are sure of the profibility of this meeting.

I will write about it after the meeting

Market Approach, Closer to the Use of the End Users

2007-10-12T04:36:00.000-07:00

Two years ago we launched a image, to let our callshops having an identification with our quality service, in order to let the final customer identify the service linked to Peoplecall, this image was based in:

The first image was based in two languages, Spanish and English, our main markets at that time were South America and some parts of Africa, we understood that with these two languages were enough. After the evolution of our activities we understand that the english will be the common language to use but we need to adapt our image to a new areas where we are developing our activities.

As we are increasing our presence a lot in Central and West Africa, the regular languages are english and french, and we need to provide to the end users of the callshops a recognized language and image. During these days we are starting in several places apart of our market developed in Ivory Coast, we are in Congo, Burkina Faso, Ghana, Nigeria and Guinea Conacry, we are working to develop Mali, Senegal, Mauritania, ....., where the french is the main language apart we are present in Equatorial Guinea with a very good presence, where the french and spanish is mixed, and soon in Kenya.

As part of our strategic development we are working pretty hard in the area of the arabic speaking countries, where the end user of the callshops are not speaking english, and we will work to make our image recognized by the end users, we will develop our image and the presence in these countries, apart of our good presence in Libya, we are starting in Lebanon, Morocco and Egypt and sooner in Jordan, Algeria..........

All of this is thanks to a big effort made by our friends Sylla, Adi and Ibrahim in Central and West Africa as well as to Moammar in the arabic world, congratullations from all Peoplecall family.

Approach The Arabic World

2007-09-27T15:21:00.000-07:00

As I have commented in my previous post we will put a big effort to develop our presence in this world, and we will do it in several steeps:

- Creation of our web in Arabic: http://www.peoplecall.com/ar/index.html
- Marketing/Commercial documentation in Arabic:

- We will have an Office, based in Lybia with two main objectives: to create and support our selling activity and a technical group to develop specific needs of this particular market

- We will participate in the events in order to present our company increasing our presence, we have started in Gitex during September 2007 and we will be present in every event.

We are sure that we will be successful in this market, due to several reasons, we have a good manager and a very good friend Moammar able to make it, we have and we will develop the services that this market demands, and we will provide to our partners the relationship and confidence that they are looking for.

My Best Regards

2007-09-27T14:43:00.000-07:00

Hello every body,

Long time without writing here, and I have a lot of things to comment since july, I have been travelling around West Africa in order to close partnership relation per country, in September we have participated in the international fair of Gitex Dubai, with the goal to promote Peoplecall in the arabic world, with good results in both cases. Apart of this we are having the visit of Enrique Corbera our partner for South America, Bolivia in order to define our strategy for that continent, after my words we can conclude our strategy for the last quarter of 2007:

The world is quite big we must select the areas to focus our activity, our main difference with our competitor will be the focus by country, selecting a partner being sure that we will be successful in the country, with a good support to the partner, a good reseller network and a top service to the callshop provided by focussing all the people related with Peoplecall.

The areas were will focus our activity during the year 2008 will be Latin America, Arabic Speaking Countries and Africa.

I will continue in the next days speaking about this straegy based in the experiences that we are having.

Great Success of the New Call

2007-05-24T04:42:00.000-07:00

If you read my post of yesterday, our partners have opened a Callshop yesterday, and the result of the first day were more than excelent, here you can see it:

They are not doing a special promotion, like free calls, or half price, they are charging the normal rates, but the whole service offered to the users is above the rest.

Good job, Congratulations and thanks for the confidence.

New Callshop in North Africa

2007-05-23T05:06:00.000-07:00

After several days travelling around several places, I have the time to add a post here to share with every body how proud I feel with this new callshop, done by a good friend and it could be the model in North Africa of the new concept of Callshop.

The callshop has been implemented with all the tools provided by Peoplecall:

RMS:

Gateways of 4 ports:

From there the users will get the best quality in difficult routes, like Niger, Egypt, Ethiopia, Somalia,....., as the result of the strategy implemented by Peoplecall, to supply top quality services, to be sure that the "callshop" connected to Peoplecall will get the best protability of the market.

I don´t have any thing more than you see on the pictures, apart of the warm Congratullations from Peoplecall family to our partners there.

March, a month to remember

2007-04-06T02:57:00.000-07:00

March, a month with a lot of changes:

In Peoplecall infrastructure we have put in production several new fetarures, the new RMS with important features, like prepaid in every booth, working properly in any kind of equipment, because is based in billing in our servers.

We put in production the new My Peoplecall, it is a big change in terms of concept, the user area is not by account, is by user, and a user can have several accounts, with a lot of new features managing an account.

Of course, every change provide problems until we correct every one, and we had a tought week, but it looks that we solved the problems and every thing is ready to go.

Aditionally we have started in several countries like Venezuela in America, Bahrain in the Arabian Gulf, Congo, Burkina Faso and Mali in West Africa, Serbia in Europe. And this is not planned every thing is comming at the same moment, and for all of them our warm welcome.

Finally the month was full of records, record in billing in international, record of billing in Spain, record in amount of minutes in our network.

You can imagine the amount of difficulties that we had, and we appreciate all Peoplecall familly, partners, people in the sales office, in the headquarter, and it is the time to say every body, congratullations.

As I promised tomorrow I will speak about the callshops in Tripoli, thanks a lot for your time

The Spanish day in the Libyan Fair

2007-04-05T02:42:00.000-07:00

Yesterday we celebrate in the morning the Spanish day in the Lybian Fair, with a lot of institucional vistors from the rest of the Pavilions, and the morning was quite busy:

We receive the visit of the Spanish ambassador, Joaquín Pérez Villanueva:

I presented to him our services and strategy and we had a good conversation, being here, he and the commercial spanish office are working pretty well, helping us in any kind of need and giving us a good confortability in this country, I am quite surprised, because is the first time that I am attending this kind of events and they are working very well, congratullations.

As I am here to work, when the fair close at 20:30, I am going with Moammar, the responsible for North Africa, to visit callshops, to get their feelling, problems and to let them have our compromise with this market.

Tomorrow i will speak about the events happened in March, and next friday about the callshops.

Good day for every body

Western Union and Callshop

2007-04-03T02:48:00.000-07:00

During several months our partner in UK, Mark has been working in an agreement with Western Union in Europe is Fexco to include our service in all their point of sales in Uk, around 2.500, and we have been included in their offer as you can see in their newspaper. I think is the first steep of a long collaboration.

I appreciate a lot the big effort made by Mark and we give him our warm congratullation.

International Fair in Libya

2007-04-02T08:26:00.000-07:00

The fair is starting this afternoon, to prepare the stand and every thing in the International Fair in Tripoli, I will be here for a couple of weeks together with our partner Moammar and his team.
We are in the Spanish Pavilion, as you can see, just before opening the doors, and we are satified with the look of our stand:

As I have commented we will develop the market of North and East Africa from here, and this is a good opportunity to present the Peoplecall concept.

I will be speaking about the evolution of it in the next days, during the night before to go to bed I will share the experiences of the day.

Peoplecall a Callshop Company

2007-03-20T02:46:00.000-07:00

This post is to reinforce our strategy, iniciated one year ago, with the branding of Callshop, in order to try to recognize the Callshop as an identity of quality in the market of the Callshops, at that time we launched the merchandising, after the eveolution of the business during the year 2006 we have focused all our activity in this arena, even changing from Peoplecall, Ip Telephony, to Peoplecall a Callshop company, we are working together with our agents to introduce the brand Callshop, as an identity:

You can see different countries, Guinea Equatorial, Kosovo, United Kingdom, Ivory Coast and Gibraltar, Every one with the Logo and the merchandisign of Peoplecall/Callshop, we are creating our identity in this difficult market and we will reinforce it during the next years, with more merchandisign for our callshops and more products to sell inside our callshops.

We are very sure that this strategy will consolidate our position and the recognition of our brand, as an identity of quality of service.

This has been done thanks to our partners all arround the world, we appreciate their effort and we consilidate the compromize with them, our resellers, callshops and the market. Part of this compromize is the launching today to every body our new Billing system for the callshops, RMS, wich incorporates very good features, the sw can work in any kind of hardware, SIP and H323, with the posibility of working in prepaid with cut of the call when the balance is off, control of each cabinet, and many more, these features allows us to tell that the sw is a very innovative one, providing to our callshop a big advantage over the rest, and as allways totally free for our callshops.

We invite to any kind of business, like shops, bars,...., to incorporate a new profit line to their business with our Callshop product familly.

Peoplecall in India

2007-03-12T06:35:00.000-07:00

India is a vast country where we need to make a special effort to adapt ourselves to that market and we did it in three ways:
- Today we have a good agreement with a company in Jaipur, DIL, and they provide two things:
colocation for our server in India and Legal coverage under their license, all arround the country
- We have developped a specific offer for callcenters, together with some equipment manufacturers
- Concentrate all the indian business in a partner, Nisar, who is my personal friend. All our activity there will be with Nisar, and we will support him in every issue.

We are very sure that India will be together with Africa our main markets in a window of two years.

We appreciate a lot the effort of Nisar, the confidence of DIL and the support of all the customers that we have there, and we promise them that we will do, as we are doing every where, consistent, reliable and a company to make their future.

Peoplecall WA

2007-03-07T14:46:00.000-08:00

During the last quarter of 2006 we have been redefining the sales strategy and how to cover and support or sales activity, we decided to invest in having people as close as possible to the origin of the business, as I commented before here, we have defined as the main investment will be done in Africa, and we have started with our own office to cover West Africa, the office is located in Abidjan, to support our agents in that area. We are starting with two persons:

Diabagaté Adijata, for us she is Adi, has a Marketing degree and she will be in charge of the sales and commercial activity.

Cisse Ibrahim, has an Engineering degree and he will be in charge of the technical support and later local adaptation of our aplications

I am sure it will be one of the biggest market in the world, we have good service, good products and great people, the success is sure.

From all the peoplecall family receive a warm welcome.

New Callshop Concept in Gibraltar

2007-03-06T14:30:00.000-08:00

Steven, the manager of our agent in Gibraltar, the first agent that we have in the international market has been working to design a new corner franchise concept, inicially the franchise has been done not only as a corner, it is a completed business, in the same place he has added The callshop, with Western Union and a parcel transport agency, taking into account that the colours of Western Union and Peoplecall are the same, yellow and black all the place is decorated with these two colours, apart of this the two service are a good mariage, because the person who make a money transfer need to make a call.

The shop is located in the Main street, as his name indicates is the principal street in Gibraltar and the movement of people is quite high.
Steven would like to support and to export the idea to several place like in UK and Spain, of couse Peoplecall will support him in all the development and we are very sure he will be successfull.

We appreciate a lot the effort that Steven is making allways with us, in fact we launched the callshop concept when we saw his way of placing the booths, together with other services, and now he is making a nice and profitable advance.

Thanks a lot Steven for being part of Peoplecall for your innovation and your implementations.

Dts Technology our agent in Ivory Coast

2007-02-09T05:25:00.000-08:00

DTS Technology is a company based in Abidjan and they are dedicated to the TI business, they have a very good team, in the two main areas commercial and technical support for the products, specifically with peoplecall, they install and support all the callshop equipments and application.

During my visit to Abidjan they prepared a meeting with 30 owners of callshops in order to give them a view of our strategic evolution in terms of products and market:

At the beginning I was presenting them the new products, and the new applications and later we were speaking for two hours, it was very good for them and for us, because we see their real daily situation.
The meeting finished with a coktail, and I knew all of them one by one. I am very much satified and it is an honour to see the name of the company in all Abidjan

In my last day there, in a moment of high emotion for me, a very nice girl, Ray, gave to Peoplecall a teat from Ivory Coast, with the elephant as the simbol of the country, the perfil of Africa, and we will put in the main meeting room, peoplecall offices, to remember the country, the people and this special trip

To finish I would like to say thanks a lot to Syla, Drouho, Tonde, Ray, Cady, Alain,..... and all the people that I met, because they are great persons and it is an honour to have them in the Peoplecall family

A tour to the Peoplecall Callhops in Abidjan

2007-02-08T06:02:00.000-08:00

During my visit to Ivory Coast, I dedicated together with the DTS team a day to visit Peoplecall Callshops in order to have a feedback from the street and asking the owner or the person managing the callshop their needs.

My first impression, all of them using our merchandising, they appreciate it:

In the market of Abidjan Peoplecall is becoming the provider for the callshops and the brand recognition in this field is pretty high.

All of the visited callshops are using our RMS as the application to manage the callshop:

And the main needs of every callshop is to reduce the prices, this is quite common in this market taking into account that they are competing in many cases in the same street, of course we can not force to all our callshops to have the same selling price. But every one was telling me that the quality that we are providing is the best, and some of them recognize that they have tested other suppliers but we are by far the quality leader.

To finalize I would like to say all of them: Tank you for the confidence that they have in Peoplecall, and we are compromized with them to provide a top service helping with merchandising, .....

To finish this post I would like to include the fotos with the owners of some callshops:

In the third of the above fotos you can see my friend Sylla from DTS and the owner of the first callshop associated to Peoplecall

I really apprecite their time and confidence

Tomorrow I will speak in this blog about the meeting that we had in DTS.

The Business Model Implemented in Ivory Coast by DTS Technology

2007-02-06T13:54:00.001-08:00

Around 25 months ago by a chance I was in touch with a person who is my good friend today, about selling peoplecall in Ivory Coast he is Sylla:

We were speaking during some days about his vision and my vision and we decided to go together to the market. In the country there was not so much Callshops and his first idea was to start with his own Callshop, in a typical place of the City of Abidjan, the economical capital of Ivory Coast and here you have it:

It is an internet café with a callshop, and he started to promote the concept of callshop, doing a direct distribution having a great market share in the Citu, can be arround 70%, and later he started to promote the same in other cities, inviting the reseller to his city and showing the business model, first the reseller should have a callshop, a repeating the model. Today we can say that the business evolution and the professionalism that they have will up the business of the country a lot.

I would like to comment this model that is just the best way to do our business development from the bottom to the top.

We are very proud to have DTS as part of Peoplecall family, and we give the three partners, Drouho, Tonde and Sylla our best congratullations. And we tell them that in Spain they have a group of friends for many years.

Tomorrow I will comment my visit to several callshops of Abidjan.

Peoplecall visit to ivory Coast

2007-02-05T16:35:00.000-08:00

Last week I was visiting Ivory Coast, the local name is Côte d´Ivoire, we have a partner there since more than two years, DTS Technology, and they have a great model of doing business.

The goal of my visit was to know them personally to have a closer contact after the visit of my friend, Sylla Bakary, one of the owners, to Peoplecall last July, to enforce of relation ship and to show them that we support all their activities.

My second goal is to know their needs and the needs of our customers, for this i had several meetings, the first was with the commercial part of DTS, in order to have the first felling, after with the managers of the company to know very well their business model. I dedicated a complete day to visit the callshops of peoplecall to know the enviroment where they are. Dts prepared a good meeting with the top 20 callshops in their facilities followed by a coktail and finally the resume of my complete visit.

to no charge this post I will be developping my visits in the next posts during this week.

I hope you will follow it tomorrow.

SALES STRATEGY FOR 2007

2007-02-04T15:42:00.000-08:00

The year has gone and we have been working during the month of January seeing them and designing the strategy for the year 2007, until now the majority of our business are from South America and we have been growing a lot in Africa, for this we have taken the strategic orientation in two main areas Eastern Europe as you have seeing in this blog during my last post and a very important area Africa. We plan to do it in two or three steeps, first to develop West Africa from the great results that we are having in Ivory Coast, we plan to have people there to develop the area and starting in Nigeria, Benin, Burkina Fasso and Mali. The second steep will be the North of Africa from Lybia, and depending of the evolution we will adress the south.

During this week I will descrive my visit to Ivory Coast with the experience the comments of our partner and the customers and many things about it.

I hope you will read it since tomorrow

Press Conference in Skpoje, Macedonia

2006-12-22T02:14:00.000-08:00

Our partner in Macedonia, launched the 20th of December the anouncement of our agreement to be peoplecall in that Country, we are sure they will have a great future, due to their market acknoledge and profesionalism. We are very proud of this.

From all Peoplecall we send them our welcome.

Nebojsa Stameski, the general manager of the company together with Edon Adullahu, the responsable for Peoplecall SE, presented to the press the new project for Macedonia. Congratullation for both.

Peoplecall SE

2006-12-11T09:01:00.000-08:00

Peoplecall together with our friend and partner, Edon Abdullahu, have created peoplecall SE:

This is an ambicious project for South and East Europe, the headquarter will be installed in Prishtina, Kosovo and will have two main jobs:

To provide telephony services for Kosovo and to create a partner network in a vast territory, from Turkey to Lituania. We have to give our best congratullation to Edon and his group, because in a short period of time we have added two new Partners in Albania and Macedonia.

Apart of this we belive that the development of the project will involve not only commercial aspects, we think that into the next future part of the technical development will be located there.

From here we wish our best to Peoplecall SE to be one of the callshop leader in the area.

Callshop in UK

2006-12-02T14:26:00.000-08:00

Our Friend Mark, has been working very tought to close an agremment with Western Union to install a Callshopin the places of Western Union, and in the callshops of Peoplecall places of Western Union.

The first one is in a Commercial Galery:

We are preparing the second in another places, at street level in London:

We are very proud of the job done by Mark and we are sure than in a short period of time we will be the leaders in Cllshops in UK.

2007 a Year of Strategic Changes

2006-12-01T03:04:00.000-08:00

Until today Peoplecall was drived by the technology, in fact the message was:

Peoplecall is recognized as a leader in the technology, today we will use the technology as a vehicle to provide a service to the customer.

The job of peoplecall is to provide a business model for Callshops, under this model we include any kind of places where the calls can be sold, the message will be:

This is a big strategic change of the company, becuase we will focus all our activity, in terms of sales, marketing, partner tools,.........................................., to support Callshops.

I will be providing in this blog information about this change and the evolution.

Peoplecall in India

2006-11-30T07:47:00.000-08:00

Last week I was visiting India, was an invitation of Promo Madrid and institution to promote Madrid internationaly, there I took the opportunity to meet my friends and Peoplecall Partners in Hydderabad.

In the first Nisar and in the second Habeeb and the group working with him for Peoplecall

India is a the country of the callshops, there are thousands of them, to give you an idea about them:

This callshop is in the airport, and you can see thousands of them arround Bangalore.

After my visit to Bangalore, India, I can understand a little bit more that country, how to do business there and how big it is, for the people inside the assume it, but for me, going from Spain is very very big.

I am sure we will grow and be succesful there, because our product and service is accepted by the end users

I hope to visit India in the next future to develop Peoplecall, the callshop Co.

Start Selling in Gibraltar

2006-11-16T13:39:00.000-08:00

We have been in Gibraltar, with our very friend Steve, and we started to sell VoIP traffic in a very simple product: Just a VoIP Phone .

We currently have 100% of the CallShop market there, and now, we move towards residential and small business market, dominated by GibTelecom and very few others, with high prices.

At the photo you can see our poster (The monkey is just for fun, because Gibraltar is well known by their apes).

We hope to reach a fair amount of sales in the comming months.

Peoplecall India is getting BIG

2006-11-09T09:10:00.000-08:00

Our agent in India is doing a great job, not only doing business, also online.

Peoplecall India Web Site is maybe the best site from the commercial point of view, we strongly suggest you to check out.

We reach the approval to sell VoIP minutes in India by installing their own proxy server, with an Indian IP address.

They make some interesting new things:

CallShop of the month, an award for good customers
Demostrations appointments
Blog and news
And much more!

They even launch a CallShop web site!!

We are really sorry !

2006-11-07T14:54:00.000-08:00

We are having some crashing on our service, we are really sorry for that !

The cause is because we are making many improvements in our network and software, that changes make that sometimes we make mistakes, some of them are transparent to you and other don't.

We apologize for it, we are very sorry, and we are deeply compromised with your business and fully understand your complaints.

The purpose of all that works are:

To be faster to get new carriers with better terminations
To be faster and better to adjust rates and routes
To be more robust
To simplify operations
To be able to make better software

We are having a great growth this year and we must be prepare to deliver the quality that your customers deserve.

Anyhow, and again, our apologies for our mistakes.

The Peoplecall Team.

Callshop with PinCards in UK

2006-11-07T13:59:00.000-08:00

Mark, our friend and agent in UK started like a rocket with some strategic alliances, now he is introducing the concept of CallShop with pincards.

In the photo, you can see a demo card that shows the concept, he is doing that cards with a smart scratch-off sticker, some improvements is on the way, but the cards looks great!

CallShop with pincards is a great concept for some places like military bases, campus, hospitals, and also as promotional cards in stores, because people will be back to use all the minutes.

Put an eye on it ...

IT Exhibition in Prishtina, Kosovo

2006-11-01T17:05:00.000-08:00

From 30th October to 2nd November, in Prishtina (Kosovo) is celebrating the Information Technology Trade Fair, an exhibition about software, hardware and of course, VoIp.

Peoplecall is there, exhibiting our CallShop product, together with Napair Networks, our partner at Kosovo.

We are very happy, and we can see the tremendous potential of Kosovo, about the fantastic people that live there and our brilliant future with the new licence we are applying to.

In the photo, you can see Antonio handshaking the Minister of Telecommunications in Kosovo, who was really impressed about Peoplecall's products and technology.

Together with Antonio is Edon Abdullahu, one of Napair Network shareholders.

SOHO AND SME SOLUTION

2006-03-14T13:51:00.000-08:00

Today we are launching the first complete solution for professionals, this is a close collaboration between Cisco-Linksys and peoplecall, the first is the provider of equipments and Peoplecall is providing all the services over the equipment, the first aproach and documentation has been done in spanish as you can see in http://www.peoplecall.com/empresas/index.html , in the second stage we will prepare this documentation in english and other languages.

This solution can be used all arround the world, the user can connect the actual lines thru the SPA3000, for incoming calls and the rest of the calls can be managed by peoplecall, we provide as many lines as the bandwith permits, without any monthly fee, the user can have the great rates of Peoplecall and if the have more than one office the calls between our users are free and unlimited.

We invite every body to contact us and we will provide the best solution for your needs.

In next posts we will continue speaking about this great solution.

Our agent in Gibraltar

2006-03-03T14:29:00.000-08:00

Gibraltar is part of UK, with a special regulation, for that we consider inside as peoplecall as a part with a specific agent. Gibraltar is a small area with a population close to 30.000 people. Steven the manager of iCom started with us 4 years ago, and they are our first agent, we started together with a callshop, and today they have all the callshops available in the area, and it is the part of the world where we have more revenues per habitant. After this experience, both iCom and Peoplecall are very satisfied and we will go to the next step, launching an innovative solution for professionals, the main market there. Steven has added a person David totally dedicated to the project, and we are very sure that we will be very succesfull, taking a good market share, and the next steep is to sell the domestic sollution thru their shops.

Congratullations Steven and welcome to David to the Peoplecall family

Solution for SME and Soho

2006-02-26T13:50:00.000-08:00

During this week Peoplecall has been present in a Spanish show called ASLAN, dedicated to the connectivity in the enterprises, during the show we have presented our solution based in the IP PBX SPA9000, and the Ip phone SPA941/942, with our service inside. This is an innovative solution, that allows to the user to have a very powerfull PBX, supporting untill 16 extensions and until 64 simultaneus conversations. In the foto you can see as well a product that we call Cannibal, it is a dual phone GSM/WIFI, we are working on it to launch in the next future.

This is the first product that we have prepared for the professional use. During this year we will work to provide innovative solutions for this arena, as part of the strategy of introucing the Ip telephony use in the companies.

During this week I will comment the new products comming during this Q.

Telecom Operator Licence In Bolivia

2006-02-17T07:22:00.000-08:00

Today we have got the licence to be a Telco Operator in Boliva, in that country is not very easy to get it, but thanks to the big effort amde by our friend Enrique Corbera we got it. We will provide all the service as we do in Spain:
- Incomming calls with local numbering
- Professionals number for Soho and SME
- Value addes numbers
-..............

We will start making the projet,interconnection etc....

We feel proud about Enrique and the situation, we will do a great job there.

Congratulations Enrique

Pereira, Colombia, 26 of Jan at 6:30, Resellers Course

2006-02-09T15:39:00.000-08:00

Arround three years ago we started a relationship with Miguel Giraldo, only doing some small business in Pereira, Colombia, one of the first customers of Peoplecall outside Spain, at that moment we didn´t have a clear concept of our International Sales Strategy, and since that time we have been evoluting together, and today is not only a customer, we consider that we have a group of friends in Colombia doing a great job with Peoplecall.

Last 26th of jannuary they did a Course for the resellers, promoting the Peoplecall, our technology, solutions,...., our mutual company.

You can see some pictures of the event:

In the first foto Miguel is speaking to the audience about our solutions

Alejandro, Paula , Alex y Claudia after the Q&A session

Registration Desk, with Claudia, Paula and Esther, seeing it I am sure that the course was great.

All in Peoplecall are very proud of Peoplecall Colombia, they are a great team, and a good example for all of us. We give them our congratulations.
Thanks from all Peoplecall

New Site International Sales

2006-02-09T11:55:00.000-08:00

Dear Every Body,

Today we are launching, the new site, International Sales, totally oriented to our strategy to get partners all arround the world, quite easy to see and mainly to show the tolls, considerations,..........., this is the first time that we design a totally different site, not the direct translation of the Spanish one. Our focuss is to be present in every country thru our partners
You can visit it in: http://www.peoplecall.com/en/index.html

Every body is welcome

2005 Results

2006-01-11T14:03:00.000-08:00

Dear Every body,

The year 2006 is starting and it is the moment to do a couple of things, to make a short review of 2005 and to introduce the way for 2006:

- Results 2005, the Peoplecall staff is very very satisfied for the year 2005, if we compare december 2004 to december 2005, we have multiplied by more than 3 the amount recharged in the user accounts in international, we are present in 43 countries, and we appreciate very much the effort done by all our partners.

- For 2006 we plan to reinforce the presence in each individual country more than incorporate new countries, the new incorporation will be directed in two areas, east europe and middle east. We will make a big effort with our partners to make them selling more, to let them being more profitable. We have incorporated new people in the international sales, and reinforcing the support people in the quality and technical.

Due to the evolution that we are having since march of 2005, we are sure that the 2006 will be a very very good year for all the peoplecall familly, agents, resellers and wokers.

I would like to wish you a happy 2006.

Our Agents are connected to Peoplecall

2005-12-19T14:08:00.000-08:00

Today I will speak about the main tool that we provide to our agent, we call this system ADS, don´t ask for the meaning of ADS, one day we decided to call it ADS, but nobody knows the meaning of it.

This system is totally revolucionary in the industry, because our agents are able to manage a reseller network, the can choose the rate plan and the discount that they allow to a specific reseller, the balance, revenues,..... And over the same system the reseller is able to manage the customer account, it means the reseller can create any kind of peoplecall account, online we provide the specific configuration datas, they include it in the adapter and this is able to work, apart the reseller is able to recharge the account online, in that way a user can go to the reseller pay there an amount and online the reseller recharge the end user account and the user can make calls.

We provide the system free of charge to the agent, and the agent to the reseller, because we push the agent to make money, we are not getting money from them if they don´t get it from the users.

If you would like to be our agent, we are strongly looking for agents in Middle East, Asia, Africa and Eastern Europe, you are welcome.

Good night

Great Solution For Callshops

2005-12-15T13:11:00.000-08:00

Peoplecall is totally compromised with our callshops, we provide free of charge a solution to manage the callshop, they can program their own rates in local currency, they can manage the cabinets, prepaid and postpaid, and they can get all kind of stadistics, consum by day, destination, time of start and finish,......, we call this Software RMS ( Rate Management System ), I include a photo of the main screen where the user can manage each cabinet.

Good night

Our Market Segments

2005-12-13T11:23:00.000-08:00

Good evening every body,

I will speak today about the segment where we are succesfull in the international market, I will clasify the segments by revenue importance:

- Callshops, today we are present in many countries where the telephone communications are very expensive, and the people needs to make international calls to speak to their family, friends,...., the callshops with Ip telephony is a good solution, because they find good price and service. We as peoplecall have a good solution, we provide a whole solution, Sw to manage the rates and the shop and Hw to coonect the cabinets in Ip. And the callshops can pay to the local distributor, and this recharge online the account of the shop.

- Small enterprises our professional doing international trading, where the owner is the person who contract the telephony and he is aware about the cost.
We do not recommend to adress medium or big companies where the time to get the customer is very long and they see us more as a project than a low cost telephone.

- Finally the home users with family abroad, this is very difficult to adress, but very very stable as a customer.

Nothing more for tonight, tomorrow I will continue speaking about the tools

Gooddd night

Our agent network

2005-12-12T13:35:00.000-08:00

Dear Every body,

Our strategy is to be able to provide a telephone line where there is an internet connection, we need to have partners all arround the world, the job of our partners/agents is to create the market where the agent is, developping a reseller network, by geography, markets,....., which allows peoplecall to adress as much customers as possible.

Our job in Peoplecall is to select the partners, we don´t hae a fix rule, we would like that our partners are in the computer or telephonty industry and above all a big mood to work in the commercial telephony arena. We will support during all the time, our job is to make them selling to the customers, because is a common future.

The start is quite tought, but we are here to make it easier, teaching about the technology, the available tools, and the best way to get the first sales.

If you think you would like to be part of our project, we will be very happy to get your proposal and your comments.

Regardssss

Peoplecall in the World

2005-11-30T15:06:00.000-08:00

Arround may of 2004 my friend Herme and myself thought about how we could open Peoplecall to other countries, as we were an Ip telephony provider we could offer our services all arround the world, if there was an internet connection.

At that time the american providers, like net2phone or mediaring, were selling in several countries, and we were convinced that we could do a good job in front of them, but we should think in a different offer that them. We were analizing a little bit their offer and we took some ways of doing it:

- To select an agent per country, and only one, it allowed to have a better acknoledge of the country enviroment. And as they are sure about our support the beginning is very less tought. Our goal was to have partners not to get money from them at the beginning.

- To provide a powerfull tool to the agent, allowing them to manage the business, without a continous needs from peoplecall. We should be in touch only to see how to sell more. This tool should be very easy to use and allowing the agent to have a reseller network.

We launched Peoplecall to the international market in July with the strategy and the tool.

And today we are still offering the same bases and we are satisfied about the agent selected, because they are more friends that business partners.

In the following posts i will explain more about our support to the agents and about the tool that we provide.

Good night

Presentación del Blog

2005-11-21T22:43:00.000-08:00

Hola amigos,

Me permito empezar a escribir en este medio, con el objetivo de comentaros y que me comenteis, nuestra visión internacional del mercado de la Telefonía IP, como nos aproximamos nosotros, Peoplecall, a este mercado y las herrameintas que ofrecemos para nuestros partners y clientes alrededor de todo el mundo.

Para empezar me permito hablar de nuestra historia hasta llegar a la situación actual, Peoplecall empezó su andadura en Septiembre de 1998, con el objetivo de ser una operadora de nueva generación, lo que en aquel entonces se llamaba "Next Gen Telco", en otras palabras, una operadora de telefonía basada en las nuevas tecnologías, que nos permitiera ofrecer nuevos servicios a bajo coste y con una infraestructura de personal muy controlada.

Durante nuestros primeros años de andadura nuestro mercado principal era España, el país donde estamos ubicados, donde lanzamos productos, que seguimos ofreciendo para Callcenter, locutorios y usuarios con alto volumen de consumo en telefonía, después de unos años y por el volumen de peticiones que recibíamos continuamente, nos decidimos a lanzar nuestro producto al mercado internacional, donde las ventajas son claras, ya que hay países donde la telefonía es realmente cara, y disponen de un volumen alto de accesos de internet, por eso a mediados del año 2004, establecimos nuestra estrategia internacional, y hoy estamos presentes en 59 países con agentes de Peoplecall, donde se pueden adquirir nuestros productos y servicios.

Bueno por el momento y para empezar es suficiente, mañana continuaré hablando de nuestra oferta internacional.

Hasta Mañana

Antonio